Last Updated: 2 November 2026
Introduction
Welcome to KOL Nation, a brand of Mojo Nation Sdn. Bhd. ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://kolnation.com (the "Site"), and use our services, including our AI chatbot, "Kai."
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect personal information in the following ways:
Personal Data You Provide to Us: We collect information that you voluntarily provide to us when you fill out an enquiry form, interact with our AI chatbot (Kai), or otherwise contact us. This information may include:
Contact Details: Your name, email address, and phone number.
Professional Details: Your company name and job title.
Enquiry Details: Any message or information you provide in your enquiry.
Chatbot Data (Kai): Kai is an automated assistant on this Site. When you use it, we process the messages you type (and any name, email address or phone number you choose to include) to answer your questions about our services. Kai answers from information published on this Site and may use a third-party AI service provider to generate replies, in which case your messages are sent to that provider for that purpose. We do not email chat transcripts. Please do not share sensitive personal data with Kai; for project enquiries, use our enquiry form, email or WhatsApp.
Data We Collect Automatically: When you navigate our Site, we may automatically collect certain information about your device and browsing activity. This includes:
Log and Usage Data: Your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies (like the Google Ads pixel) to analyze site traffic, measure the effectiveness of our advertising campaigns, and improve your user experience. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
To Respond to Your Enquiries: To provide you with the information, quotes, or services you have requested through our contact form or chatbot.
To Provide Services: To answer your questions through Kai and follow up on your project needs.
For Marketing: To send you marketing and promotional communications (such as industry insights or special offers) if you have opted-in to receive them. You may opt-out at any time.
To Improve Our Site: To understand how users interact with our website, which allows us to optimize site performance, user experience, and our marketing efforts.
For Legal and Security Purposes: To comply with legal obligations and to protect the security and integrity of our Site.
How We Share Your Information
We do not sell your personal information. We may share your data with the following third parties:
Service Providers: We may share your information with third-party vendors who perform services for us, such as website hosting, email delivery, and analytics (e.g., Google Analytics).
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, or acquisition of all or a portion of our business by another company.
Your Rights (Malaysia PDPA)
As a Malaysian company, we comply with the Personal Data Protection Act 2010 (PDPA). Under this act, you have certain rights regarding your personal data:
Right to Access: You have the right to request access to the personal data we hold about you.
Right to Correction: You have the right to request the correction of any inaccurate, incomplete, or outdated personal data.
Right to Withdraw Consent: You have the right to withdraw your consent for us to process your personal data at any time.
To exercise any of these rights, please contact us using the details below.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal data you provide, please be aware that no security system is impenetrable, and no method of data transmission can be guaranteed against interception.
Cookies and Tracking
We use cookies to enhance your browsing experience and analyze our ad performance.
Essential Cookies: Necessary for the website to function.
Analytics Cookies: Help us understand website traffic and usage (e.g., Google Analytics).
Advertising Cookies: Used to deliver relevant ads to you (e.g., Google Ads).
You can disable cookies through your browser settings, but this may affect the functionality of the Site.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at: